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In recent years, the company has been committed to the development of new products, and has successively introduced all kinds of low-smoke halogen-free flame-retardant power cables, low-smoke halogen-free fire-resistant power cables, rodent-proof and termite-proof cables, etc., so that the company's products are more in line with market demand.

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huachen

Address: Economic Development Zone, Yin Village, Renqiu City, Cangzhou, Hebei Province

WhatsApp:+86-15726277732

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Our staff will contact you within 24 hours (working days). If you need other services, please call the service hotline: cablehc@163.com

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SERVICE

Promise to serve


huachen

My company will strive to satisfy the user before, during the sale and after. In order to provide users with quality products and services, we have made the following promises:

First, my company is willing to provide users with various technical advice as good advisors and provide relevant technical materials, such as product samples, product guidance, product diagrams, application diagrams, etc. If necessary, you can participate in the development of products that require special requirements, providing technical parameters for special requirements.

Secondly, welcome to my company for field research, where my company will provide all amenities and various relevant materials.

Third, companies will enthusiastically accept user calls, letters and inquiries, as well as provide timely answers to questions.

Fourth, after signing a contract, users can send someone to my company for monitoring, actively cooperate with persons who are in my company, and provide assistance in work and life.

Fifth, before the goods are delivered, my company will promptly inform the user about the Tom to pick them up, and provide users with the quality documents related to this batch and the list of shipments.

6. In case the packaging is damaged or cable damaged due to transportation reasons, my company will send someone in time to assist the user in the recovery of the teletransport sector, negotiate a settlement, and actively send people to the repair to satisfy the user.

Seventh, if the number of cable increases, my company will send a person to the destination.

8, during the on-site inspection and installation, if the cable quality problem caused by my company's responsibility is found. My company guarantees that it will respond within 24 hours after notification and will send someone to the site in time for processing.

C-9, the employees that my company sends to your service in the field must agree with the user on the arrival date if, for any objective reason, they cannot arrive on schedule, inform the user in advance, inform him about the reasons or take appropriate measures to ensure, That it will not report losses or reduce their losses.

10. If both parties confirm that the reasons created by my company cause cable quality problems, and at a time when it cannot continue to use it, my company is responsible for the "three packages" i.e. For repair, switching and completion.

11. If there is any quality discrepancy or difficulty in determining, my company will be responsible for all related losses and costs, including sample collection, transport, loading and inspection fee, in case the results are found to be inadequate.

After-sales service

cablehc@163.com

Transportation

Ensure shipping time and deliver orders on time

FAQ

Frequently Asked Questions and Answers

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24-hour online service

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Mailbox:cablehc@163.com

Address: South of Yin Village, Majiawu Town, Renqiu City, Cangzhou City, Hebei Province

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Our staff will contact you within 24 hours (working days). If you need other services, please call the service hotline: cablehc@163.com

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Huachen Cable Co., Ltd.

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